Skills & Competencies for Warehouse Manager

Warehouse Manager job profile

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JOB SUMMARY for Warehouse Manager

Manages warehouse operations and processes.

JOB RESPONSIBILITIES for Warehouse Manager

Oversees receiving and stowing, picking and packing, shipping, inventory management, and documentation. Optimizes efficient layouts, workflows, and utilization of warehouse space. Monitors the safety and security of goods and materials. Utilizes a warehouse management system (WMS), enterprise resource system (ERP), or other system to track and analyze processes and performance. Implements strong safety polices and procedures.

Warehouse Manager SALARY RANGE

BASE 50%
$95,760
TOTAL 50%
$101,810
Job Level
M02
Job Code
MM18000044
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Warehouse Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Warehouse Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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11 general skills or competencies (Job family competencies) for Warehouse Manager

1 Job Family Competencies – Safety Management
Proficiency Level -3
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Cites examples of guidelines and best practices for safety management.
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Level 2 Behaviors
(Light Experience)
Assists in developing safety management plans and strategies focused on eliminating risks and hazards.
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Level 3 Behaviors
(Moderate Experience)
Conducts task analysis to define safety management training needs for employees.
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Level 4 Behaviors
(Extensive Experience)
Drives continuous safety and risk management process improvement to prevent hazards and downtime.
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Level 5 Behaviors
(Mastery)
Champions the implementation of success-driven risk management initiatives that ensure employee safety.
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2 Job Family Competencies – Enterprise Resource Planning (ERP)
Proficiency Level -3
Skill definition-Managing and integrating business processes with a single system through an ERP system software to eliminate redundancies and boost productivity.
Level 1 Behaviors
(General Familiarity)
Cites the terminologies used in enterprise resource planning.
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Level 2 Behaviors
(Light Experience)
Follows standard operating procedures in entering and tracking business data into ERP systems.
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Level 3 Behaviors
(Moderate Experience)
Audits ERP to ensure security compliance and support system adjustments for business growth.
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Level 4 Behaviors
(Extensive Experience)
Creates and delivers project plans to enhance ERP systems.
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Level 5 Behaviors
(Mastery)
Adapts to ERP trends and best practices to efficiently direct business operations and data accuracy.
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3 Warehouse Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Warehouse Manager
Proficiency Level - 4
5 Competency for - Warehouse Manager
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Warehouse Manager

1 Core Competencies – Key Performance Indicators (KPI)
Proficiency Level -3
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Cites examples of KPIs applied at individual, team, and organizational levels.
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Level 2 Behaviors
(Light Experience)
Compiles and updates KPI data to show impact on productivity.
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Level 3 Behaviors
(Moderate Experience)
Communicates KPI-related initiatives such as what, why, and how to ensure transparency.
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Level 4 Behaviors
(Extensive Experience)
Consults on using KPI for business review and forecasting.
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Level 5 Behaviors
(Mastery)
Champions the adoption of KPI-based management to promote high-performance culture.
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2 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Cites basic business process improvement techniques and processes.
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Level 2 Behaviors
(Light Experience)
Assists in preparing flow charts to visualize each step in the new workflow.
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Level 3 Behaviors
(Moderate Experience)
Consults in the identification and resolution of process issues.
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Level 4 Behaviors
(Extensive Experience)
Deploys cost-effective and time-efficient solutions to business process issues.
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Level 5 Behaviors
(Mastery)
Designs various tools to be used for the business process improvement efforts.
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3 Warehouse Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Warehouse Manager
Proficiency Level - 4
5 Competency for - Warehouse Manager
Proficiency Level - 5

Summary of Warehouse Manager skills and competencies

There are 0 hard skills for Warehouse Manager.
11 general skills for Warehouse Manager, Safety Management, Enterprise Resource Planning (ERP), Inventory Control, etc.
11 soft skills for Warehouse Manager, Key Performance Indicators (KPI), Business Process Improvement, Budgeting, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Warehouse Manager, he or she needs to be skilled in Key Performance Indicators (KPI), be skilled in Business Process Improvement, and be skilled in Budgeting.

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